FREE Shipping on all orders above INR 999. COD Available
FREE Shipping on all orders above INR 999. COD Available
Shipping & Delivery Policy
Fast, Safe & Reliable Delivery of Authentic Ayurvedic & Wellness Products Across India.
Shipping Charges & Calculation
Delivery charges are the shipping costs incurred to deliver your orders safely. Standard shipping rates apply to orders across India.
Shipping charges vary depending on:
- Total Order Value
- Weight & Volume of ordered goods
- Delivery location & PIN code serviceability
💡 Exact shipping and COD charges are clearly displayed on the Checkout page before payment.
Cash on Delivery (COD)
We offer Cash on Delivery to make ordering convenient and hassle-free for you.
To ensure smooth operations and security, COD is currently available for orders up to ₹2,500.
For orders above ₹2,500, please select from our secure online payment methods (UPI, Debit/Credit Card, Net Banking).
💳 COD availability depends on courier serviceability at your PIN code.
Dispatch Timeline & Freshness Guarantee
Standard Dispatch: We dispatch most orders within 2 to 5 business days (excluding Sundays and public holidays).
100% Freshness Commitment: While we maintain 95% of our catalog in stock, certain Ayurvedic syrups, oils, and Bilona ghee batches are prepared or sourced directly from production to guarantee non-expired, maximum potency products.
Mega Sale Events: During peak sales or festive periods, dispatches might take up to 5 business days due to heavy order volume.
Delivery Area & Serviceability
We partner with leading, trustworthy courier networks to ensure your products reach you safely.
Delivery is subject to PIN code serviceability provided at checkout.
Note: Swasthya Mart currently delivers exclusively within India and does not ship internationally at this time.
Force Majeure & Unforeseen Delays
Delays may occasionally occur due to extreme weather conditions, landslides, strikes, or situations beyond our control.
In such events, we request you to wait for 10 days from the dispatch date.
If you wish to cancel an undelivered package after 10 days, email us and a full refund will be processed within 15 days.
